Disclaimer Policy

Bamboo Greens does not provide warranty on any merchandise. We will not be held responsible for any kind of damage to the product after using it. Please go through the Care Instructions of the product you purchase before using it to avoid any damages to the product due to incorrect way of usage/packing/unpacking.

All products displayed in our catalogue may not be available for sale due to product unavailability or other reasons. Actual colour and dimension may differ from the screen image of the product.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at office.bamboogreens@gmail.com and send your item to: Bamboo Greens- A-30, South Extension Part-2, New Delhi- 110049/ Phone No- 9811672025, 9205034476

Cancellation

Once you make the payment, we will send the product/s to you in the quickest possible time. However, if you want to cancel an order, you have to do it within 24 hours from the time of ordering. If you fail to cancel within 24 hours, or, if the product already gets dispatched from our warehouse, you won’t be eligible for cancellation. To cancel your order, email us at office.bamboogreens@gmail.com

If your order is eligible for cancellation and is cancelled, we will debit a cancellation charge of 2%. The balance amount shall be refunded in the same mode as your mode of payment. The refund might take 7 to 10 working days to process, depending on our payment gateway

Need help?

Contact us at office.bamboogreens@gmail.com/ 9811672025/ 9205034476 for questions related to refunds and returns.